You have 14 days from the time of purchase to change your mind and cancel an order without having to give a reason. However, this only applies up to the point that the content has begun streaming. You cannot cancel an order if you have already started to view the content.
Any refund requests will be processed within 14 days. Use this form to start the process.
Should you have any problems streaming content place also use the ‘Contact Us’ section of the website. We will work with you to try to solve your problem as quickly as possible.
All applicable consumer rights apply to rentals and purchases on the platform.